Terms of Service

These Terms of Service govern your use of the Gen2Prod website and any services you engage us to provide. By using our site or working with us, you agree to these terms. If you are agreeing on behalf of a company, you confirm you have authority to do so.

Gen2Prod provides software engineering services — including reviewing, refactoring, optimizing, securing, deploying, and monitoring applications, including those built with AI tools. The specific work, timeline, and price for each engagement are agreed in a written proposal or statement of work.

We scope and quote each engagement after reviewing your project. Quoted prices are fixed for the scope described; changes to scope may change the price and timeline, which we will agree with you before proceeding. Estimates of timing are made in good faith and are not guarantees.

To let us do our work, you agree to provide accurate information, timely access to the systems and code we need, and reasonable cooperation and feedback. You are responsible for maintaining your own backups and for ensuring you have the rights to grant us access to any materials you share.

You own your code. You retain ownership of the code and materials you provide to us. On full payment for an engagement, we assign to you the deliverables we create specifically for you as part of that engagement.

We retain ownership of our pre-existing tools, methods, and know-how, and of any generic components or libraries not created uniquely for you. Where we include such components in a deliverable, we grant you a perpetual, non-exclusive license to use them as part of that deliverable.

We treat your code, data, and business information as confidential and use it only to perform the engagement. We will sign a mutual non-disclosure agreement on request. This obligation continues after the engagement ends.

Fees, payment schedule, and any deposit are set out in your proposal or statement of work. Unless stated otherwise, invoices are due within the period noted on the invoice. Late or unpaid amounts may result in paused work. Fees are exclusive of applicable taxes.

We perform our services with reasonable skill and care. Except as expressly stated, our services and this website are provided “as is” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that software will be error-free or uninterrupted.

To the maximum extent permitted by law, Gen2Prod will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to an engagement will not exceed the fees you paid us for that engagement.

Either party may end an engagement as described in the applicable proposal, or with reasonable written notice. On termination, you agree to pay for work performed up to the termination date. Sections that by their nature should survive — including intellectual property, confidentiality, disclaimers, and limitation of liability — will survive.

These terms are governed by the laws applicable at our principal place of business, without regard to conflict-of-laws rules. The specific jurisdiction will be stated in your engagement agreement.

We may update these terms from time to time. Changes take effect when we post them here and update the “last updated” date above. Your continued use of our site or services after changes take effect means you accept the updated terms.

Questions about these terms? Email us and we will help.